Enterprise RICEFW & 200+ Man-Days Change Request Optimization

Project Overview Provided mission-critical ABAP development and ongoing production support at Accenture Indonesia for a premier multinational heavy equipment enterprise.

Key Contributions & Achievements - **Change Request (CR):** Proficiently delivered a diverse array of Change Requests totaling over 200 man-days of development effort. - **Incident Resolution Excellence:** Triaged, debugged, and resolved over 190 production incident tickets with high SLA adherence. - **Multi-Module Technical Assessments:** Conducted structured assessments spanning easy to highly complex difficulty tiers across cross-functional modules. - **Custom UI & Workflow Modernization:** Built and maintained custom Web Dynpro ABAP interfaces, Smartforms, and automated approval workflows.